Terms and Conditions
Terms & Conditions – Craftista
Effective Date: 29 March 2026
These Terms & Conditions (“Terms”) govern your access to and use of the Craftista website (“Website”). By using this Website, you agree to be legally bound by these Terms.
1. Business Information
Business Name: Craftista
Contact Number: +91 9426412250
Email: mycraftista@gmail.com
Registered Address: [Insert Your Business Address]
GSTIN: [Insert GST Number]
2. Eligibility
By using this Website, you confirm that you are:
At least 18 years old, or
Accessing under supervision of a legal guardian
Legally capable of entering into binding contracts under Indian law
3. Products & Pricing
All products listed are subject to availability.
Prices displayed are inclusive/exclusive of GST as mentioned on the product page.
Craftista reserves the right to change prices without prior notice.
Images are for representation purposes; actual products may vary slightly.
4. GST & Invoicing
GST will be charged as applicable under Indian law.
A valid Tax Invoice will be issued for all orders.
Customers must provide accurate billing details, including GSTIN (if applicable), at the time of purchase.
Input Tax Credit (ITC) can only be claimed if correct GST details are provided.
5. Orders & Payments
Orders are confirmed only after successful payment.
Craftista reserves the right to cancel or refuse any order:
Due to pricing errors
Suspected fraudulent transactions
Stock unavailability
Refunds for cancelled orders will be processed within [7–10] working days.
6. Shipping & Delivery
Delivery timelines are estimates and not guaranteed.
Risk and ownership of products pass to the customer upon delivery.
Craftista is not liable for delays caused by:
Courier partners
Natural events
Government restrictions
7. Returns, Refunds & Replacement
Returns are accepted only in case of:
Damaged product
Wrong product delivered
Requests must be raised within [3–5] days of delivery.
Products must be unused and in original packaging.
Refunds/replacements are subject to verification.
8. Cancellation Policy
Orders can be cancelled before dispatch only.
Once shipped, cancellation is not allowed.
9. Intellectual Property Rights
All content on this Website including:
Logos
Images
Product designs
Text
are the exclusive property of Craftista and protected under applicable intellectual property laws.
10. User Obligations
You agree not to:
Use the Website for illegal or fraudulent purposes
Provide false information
Attempt unauthorized access or disrupt Website functionality
11. Limitation of Liability
To the maximum extent permitted by law:
Craftista shall not be liable for indirect, incidental, or consequential damages
Liability shall not exceed the value of the purchased product
12. Indemnification
You agree to indemnify and hold Craftista harmless from any claims, damages, or losses arising out of your misuse of the Website or violation of these Terms.
13. Force Majeure
Craftista shall not be liable for failure to perform obligations due to events beyond control, including natural disasters, strikes, pandemics, or government actions.
14. Third-Party Links
The Website may contain links to third-party sites. Craftista is not responsible for their content or practices.
15. Privacy
Your use of this Website is also governed by our Privacy Policy.
16. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in Ahmedabad, Gujarat.
17. Amendments
Craftista reserves the right to modify these Terms at any time. Updates will be posted on this page with revised effective date.
18. Contact Information
For any queries:
Phone: +91 9426412250
Email: mycraftista@gmail.com
By using this Website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.